Goodwalks: Finally, Heels That Understand Your Feet

Goodwalks: Finally, Heels That Understand Your Feet

A user-centered approach to launching customizable orthopedic heels for professionals.

01 | Overview

01 | Overview

Product Requirement Document (PRD)

Product Requirement Document (PRD)

01 | Overview

Problem Statement: Many professionals face a painful choice between stylish high heels and orthopedic health

Unique Value Proposition: Customizable heels tailored for professionals who prioritize both comfort and style.

02 | User Research

02 | User Research

02 | User Research

Target Audience: Urban professionals aged 23–60 with disposable income.

03 | Key Features

03 | Key Features

03 | Key Features

Feature 1: Orthopedic support (e.g., customizable footbed and ankle cushions)

Feature 2: Stylish customization (e.g., colors, materials, heel height).

Feature 3: Digital platform usability (e.g., streamlined customization interface).

Welcome Page

Customization Page

Cart Page

Check Out Page

Confirmation Page

04 | Go-to-Market Strategy

04 | Go-to-Market Strategy

04 | Go-to-Market Strategy

05 | Business Strategy

05 | Business Strategy

05 | Business Strategy

06 | Results & Metrics

06 | Results & Metrics

06 | Results & Metrics

07 | Reflection & Key Takeaways

07 | Reflection & Key Takeaways

07 | Reflection & Key Takeaways

Lessons Learned:

  • Customization Simplicity:

    • "Through usability testing, we found that simplifying customization options, such as limiting initial choices to core colors and features, significantly reduced decision fatigue. This led to a 26.6% higher conversion rate among testers."

  • Iterative Design Process:

    • "Our iterative approach allowed us to continuously refine the product based on feedback, ensuring user needs were met while maintaining a seamless experience."

  • Communication and Marketing:

    • "Targeted messaging emphasizing the balance between style and comfort resonated deeply with users, driving a projected 50% boost in social media engagement."

  • Data-Driven Decision Making:

    • "Price sensitivity testing revealed $120 as the optimal price point, balancing value perception with affordability."

Challenges Overcome:

  • Challenge: User frustration with too many customization options early in the process.

  • Solution: Streamlined the interface to present basic options first, with advanced choices available later.

  • Outcome: Reduced abandonment rates during the customization process.

Key Takeaways:

  • "A customer-first approach in design and marketing drives retention and satisfaction."

  • "Clear, data-driven decisions during the development and marketing phases lead to measurable success."

  • "Prototyping and user testing are invaluable for identifying pain points and ensuring product-market fit."

Next Steps:

  • Product Iteration: "Explore additional features like virtual try-ons and custom sizing based on user requests."

  • Marketing Expansion: "Leverage partnerships with influencers in healthcare and fashion to increase reach."

  • Sustainability Goals: "Introduce more eco-friendly materials and reduce waste in the production process."

jiajial@stanford.edu
Linkedin

© 2024 Jia Lin

jiajial@stanford.edu
Linkedin

© 2024 Jia Lin

jiajial@stanford.edu
Linkedin

© 2024 Jia Lin